10 YEAR WARRANTY
Gieury's 10-Year Warranty
We are committed to the superior quality of our products, and we proudly offer a 10-Year Warranty against defects in materials and workmanship for our Backpacks, Bags, Luggage, and Accessories. This warranty is extended to the original owner of the item, ensuring your confidence in the longevity of your Gieury gear. It covers any manufacturing issues that impede the proper functionality of the product throughout its first decade of use. Please note that cosmetic damage and normal wear and tear are not covered. Our goal is to minimize environmental impact by repairing your well-loved gear whenever possible. If repair is not feasible, or if the necessary parts are unavailable, you may qualify for a replacement bag of the same item.
Gieury's 10-Year Warranty specifically includes manufacturing defects affecting the primary functionality of the product, such as:
- Broken Zippers
- Torn Zipper Tracks
- Broken Buttons
- Seal & Seam Defects
However, Gieury's 10-Year Warranty does not cover, but is not limited to, the following:
- Cosmetic Blemishes, Scratches, Stains
- Accidental Damage
- Damage Caused by Misuse of Product
- Airline Mishandling Damage
- Final Sale Items, Clearance Items, Refurbished Items, and Second-Hand Purchases
- Lost or Misplaced Items
To make the warranty process seamless, we kindly request that you register all Gieury gear upon purchase. Rest assured that we are dedicated to upholding the quality of our products and ensuring your satisfaction throughout the first decade of your Gieury experience.